Last updated 7 November 2026
Who we are
Safron (safron.uz) is a travel platform for Uzbekistan. It presents experiences run by local hosts, guides, artisans and travel agencies, and lets you request bookings with them.
What we collect
- Your account: your name and email address, and a password (our sign-in system stores only a hash of it). If you sign in with Google, we receive the name and email of your Google account.
- Bookings and requests: the experience or trip you chose, the dates, the number of travellers, any note you add and the contact details you give.
- Messages: what you send through the contact form, and the email address you give to subscribe to the newsletter.
- Trip Coordinator: the questions and plans you type into the Coordinator. When you are signed in, saved plans are kept with your account.
- On your device: your language, the banners you closed and the pages saved for offline use are stored in your browser or app. They stay on your device.
- Technical data: our hosting provider records your IP address and browser type in server logs, for security and to keep the site running. Safron has no advertising or analytics trackers.
How we use it
- To run your account and show you your bookings.
- To pass your booking request to the host, guide or agency you chose, so they can answer it.
- To reply to your messages, and to send the monthly newsletter if you subscribed.
- To keep Safron secure and fix problems.
- We do not sell personal data and we do not show advertising.
Who sees it
- The host, guide or agency you book: your name, contact details and trip details, so they can run your trip.
- Supabase stores our database and runs sign-in. Vercel hosts the website.
- Moonshot AI: the text you type into the Trip Coordinator is sent to this AI provider to write the answer. Do not type passport numbers, payment details or other sensitive data there.
- Google, if you choose to sign in with Google.
- Wikimedia Commons and OpenStreetMap: photos and map tiles load from their servers, so they can see your IP address when a page with photos or a map opens.
- Public authorities, only when the law requires it.
How long we keep it
- We keep your account data while your account is open. When you delete your account, we delete your profile, saved plans and saved items.
- Booking records may be kept for as long as law, accounting or a dispute with a provider requires, and are deleted after that.
Your choices
- You can ask to see, correct or delete the personal data we hold about you. To delete your account and its data, use the Delete your account page.
- You can ask us to remove your email address from the newsletter at any time.
Children
Safron is for adults aged 18 and over. We do not knowingly collect data from children.
Changes to this policy
When we change this policy, we change the date at the top. If a change affects how we use your data, we say so on the site.
Contact
Write to us through the contact form. The Safron team replies by email.